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All Garmin products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Garmin International, Inc. will, at its sole option, repair or replace any components which fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not cover failures due to abuse, misuse, accident or unauthorized alterations or repairs.
Note: Repairs have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original one year warranty, depending upon which is longer.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE.
IN NO EVENT SHALL GARMIN BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Garmin retains the exclusive right to repair or replace the product or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.
To obtain warranty service, an original or copy of the sales receipt from the original retailer may be required. Online auction confirmations are not accepted for warranty verification, and Garmin will not replace missing components from any package purchased through an online auction. Garmin retains the exclusive right to either repair or replace the unit with a "newly-overhauled" (NOH) unit or new unit at its sole discretion. The same policy shall apply to software.
1. Contact Garmin Product Support to receive an RMA number
Call or e-mail a Garmin Product Support to describe the problem and request a return material authorization (RMA) number. You will need to provide the unit's serial number (if applicable), your return shipping address, a daytime phone number and an email address.
Monday – Friday: 8:30 AM – 17:30 PM Western European Time (GMT/UTC)
Phone (freephone from UK landline): 0808 238 0000
Phone (within UK): 0870 850 1242
Phone (outside UK): +44 870 850 1242
E-mail: Tech Support
2. Ship the unit, along with the RMA number, to Garmin
Once you have received your RMA number, ship the unit using registered post or similar (your Garmin product is your responsibility until we receive it), writing the RMA number on the outside of the packaging and in the covering letter, to the following address:
Garmin Europe Ltd
Liberty House
Hounsdown Business Park
Southampton
Hampshire
SO40 9LR
All Garmin avionics products are warranted to be free from defects in materials or workmanship for: two years from the date of purchase for new Panel-Mount equipment; one year from the date of purchase for newly-overhauled equipment and portables; six months for newly-overhauled equipment exchanged through a Garmin Authorized Service Center; and 90 days for newly-overhauled equipment exchanged at Garmin in lieu of repair. Within the applicable period, Garmin will, at its sole option, repair or replace any components which fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not cover failures due to abuse, misuse, accident or unauthorized alterations or repairs.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE.
IN NO EVENT SHALL GARMIN BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Garmin retains the exclusive right to repair or replace the product or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.
To obtain warranty service, an original or copy of the sales receipt from the original retailer is required. Online auction confirmations are not accepted for warranty verification, and Garmin will not replace missing components from any package purchased through an online auction. Garmin retains the exclusive right to either repair or replace the unit with a "newly-overhauled" (NOH) unit or new unit at its sole discretion. The same policy shall apply to software.
1. Contact Garmin Technical Support to receive an RMA number
***Aviation Panel Mount or Aviation Remote Mount products require an authorized person to return the aircraft system to service after product repair. Please arrange RMA's through your preferred Authorized Garmin Aviation Service Center.***
Call or e-mail Garmin Technical Support to describe the problem you are experiencing and ask for a Return Material Authorization (RMA) request form. Please complete the RMA request form and return it to the specified address on the form; you will then be contacted and provided with a RMA number along with return instructions.
Monday – Friday: 8:00 AM – 17:00 PM Western European Time (GMT/UTC)
Phone (freephone from UK landline): 0808 238 0000
Phone (within UK): 0870 850 1243
Phone (outside UK): +44 870 850 1243
E-mail: Tech Support
2. Ship the unit, along with the RMA number, to Garmin
Once you have received your RMA number, ship the unit using registered post or similar (your Garmin product is your responsibility until we receive it), writing the RMA number on the outside of the package and in the covering letter, to the following address:
Garmin Europe Ltd
Liberty House
Hounsdown Business Park
Southampton
Hampshire
SO40 9LR
Before proceeding, please check our knowledge base to see if we have listed a fix to the problem you are experiencing.
Garmin retains the exclusive right to either repair or replace the unit with a "newly-overhauled" (NOH) unit or new unit at its sole discretion. The same policy shall apply to software. The following procedure is for non-Aviation out of warranty returns only. To obtain warranty service for a Garmin Aviation device, please see the instructions further down this page.
1. Contact Garmin Product Support to receive an RMA number and arrange payment
United Kingdom
For all of United Kingdom users and customers in unlisted countries in Europe, Africa and Middle East
Call or e-mail a Garmin Product Support to describe the problem and request a return material authorization (RMA) number. You will need to provide the unit's serial number (if applicable), your return shipping address, a daytime phone number and an email address.
Monday – Friday: 8:30 AM – 17:30 PM Western European Time (GMT/UTC)
Phone (freephone from UK landline): 0808 238 0000
Phone (within UK): 0870 850 1242
Phone (outside UK): +44 870 850 1242
E-mail: Tech Support
2. Ship the unit, along with your RMA number to Garmin Europe Ltd.
Once you have received your RMA number, ship the unit using registered post or similar (your Garmin product is your responsibility until we receive it), writing the RMA number on the outside of the packaging and in the covering letter, to the following address:
Garmin Europe Ltd
Liberty House
Hounsdown Business Park
Southampton
Hampshire
SO40 9LR
Garmin retains the exclusive right to either repair or replace the unit with a "newly-overhauled" (NOH) unit or new unit at its sole discretion. The same policy shall apply to software. The following procedure is for Aviation out of warranty returns only. To obtain warranty service for a non-Aviation device, please see the instructions at the top of this page.
1. Contact Garmin Technical Support to receive an RMA number
***Aviation Panel Mount or Aviation Remote Mount products require an authorized person to return the aircraft system to service after product repair. Please arrange RMA's through your preferred Authorized Garmin Aviation Service Center.***
Call or email Garmin Technical Support to describe the problem you are experiencing and ask for a Return Material Authorization (RMA) Request form. Please complete the RMA request form and return it to the specified address on the form; you will then be contacted and provided with a RMA number along with return instructions.
Monday – Friday: 8:30 AM – 17:30 PM Western European Time (GMT/UTC)
Phone (freephone from UK landline): 0808 238 0000
Phone (within UK): 0870 850 1242
Phone (outside UK): +44 870 850 1242
E-mail: Tech Support
2. Ship the unit, along with your RMA number to Garmin Europe Ltd.
Once you have received your RMA number, ship the unit using registered post or similar (your Garmin product is your responsibility until we receive it), writing the RMA number on the outside of the package and in the covering letter, to the following address:
Garmin Europe Ltd
Liberty House
Hounsdown Business Park
Southampton
Hampshire
SO40 9LR